Top Reasons to Outsource Your IT Instead of Hiring In-House

“Should We Just Hire an IT Person?”
It’s a common question as small businesses grow. Maybe you’ve been relying on a tech-savvy employee or a local guy who “knows computers.” But as your business becomes more tech-dependent, it’s clear: you need real IT support.
So do you hire someone full-time—or partner with a managed service provider (MSP) like NextGEN IT Solutions?
In 2025, more and more businesses are choosing to outsource their IT instead of hiring—and for good reason. Here’s why.
1. It’s More Affordable Than Hiring In-House
Let’s break down the costs of a full-time IT employee:
- Salary: $55K–$95K/year depending on experience
- Benefits: Health insurance, PTO, 401(k), payroll taxes
- Tools: Laptop, software licenses, training
- Risk: You’re relying on one person to know everything
💸 Real total cost: often $80K–$120K/year
Outsourcing to an MSP delivers a team of experts for a flat monthly fee—often less than half the cost of one employee.
2. You Get a Full Team of Specialists
No single person can be an expert in:
- Cybersecurity
- Microsoft 365
- VoIP
- Networking
- Cloud migration
- Backup & disaster recovery
- Compliance (HIPAA, FTC, etc.)
With a managed IT partner, you get access to a team of experts in each area. That means faster solutions, better decisions, and fewer mistakes.
3. 24/7 Monitoring and Support
Your in-house tech person has to sleep. Go on vacation. Get sick.
We don’t.
MSPs like NextGEN IT Solutions provide:
- 24/7 remote monitoring
- Proactive patching and updates
- After-hours emergency response
- Business continuity even during outages
🌙 Your systems are protected even when your office is closed.
4. Scales With Your Business
Hiring in-house locks you into fixed costs.
Outsourcing lets you:
- Start small
- Add services as you grow
- Budget more predictably
- Scale support up or down as needed
🚀 Whether you’re adding 1 or 10 new employees, we grow with you.
5. Less Risk, More Coverage
Hiring one person means:
- What happens if they quit?
- What if they make a mistake?
- Who manages them?
- How do you know if they’re doing it right?
With an MSP:
- We have backup techs and escalation procedures
- We’re accountable by contract
- We document everything
- We provide reports and transparency
🛡️ We take the risk off your shoulders.
6. You Stay Focused on Running Your Business
Your job is to run your company—not troubleshoot email or set up printers.
When you outsource your IT:
- We handle the tech
- You stay focused on growth
- Your team gets fast, friendly support
- You stop worrying about ransomware, downtime, or backups
🙌 It’s peace of mind with a single point of contact.
7. Better Tools, Better Results
We bring enterprise-grade tools that are often too expensive or complex for small businesses to manage alone:
- DNS filtering
- Remote monitoring & management (RMM)
- Email security
- Backup and disaster recovery platforms
- Compliance automation
- Patch management
💼 You get best-in-class tools—already configured and supported.
8. Ongoing Strategy and Technology Planning
In-house IT often becomes reactive.
With NextGEN IT Solutions, you get:
- Quarterly reviews
- Strategic IT planning
- Budget forecasting
- Roadmaps for growth
- License and vendor management
📊 We don’t just fix issues—we help you build a smarter, future-ready infrastructure.
9. Better Security and Compliance
Cyberattacks are up. Regulations are tightening. Insurance is getting stricter.
Our security stack helps you:
- Meet HIPAA, GLBA, and FTC Safeguards requirements
- Qualify for cyber insurance
- Protect customer data
- Prevent breaches
🔐 We implement layered security—from email to endpoints.
10. We’re Local, and We Know Your Business
We’re not a faceless call center. We’re based right here in Western Pennsylvania.
We serve businesses in:
- Butler
- Grove City
- Cranberry
- Hermitage
- Clarion
- Erie
- Washington County and beyond
We understand your industry, your challenges, and your local environment. And we show up when you need us.
Real Example: Professional Office Saves $65K/Year
Before:
A 15-person law office was paying $95K/year for an in-house IT manager. They had outdated systems, no backup plan, and poor response times.
After (with NextGEN IT):
- $2,500/month flat rate
- Full stack support (M365, VoIP, backups, monitoring)
- Upgrades included
- Security compliance handled
- Staff gets same-day help desk support
💰 They’re saving over $65K annually—with better service and less risk.
Why Choose NextGEN IT Solutions?
We’ve been supporting businesses in your area for 25+ years. Our services include:
- Proactive IT support
- Microsoft 365 and cloud solutions
- Structured cabling and network design
- VoIP phone systems
- Cybersecurity stack
- Backup and disaster recovery
- IT strategy and budgeting
We don’t just keep your tech running—we help you leverage it to grow.
Let’s Talk About Your Business
Thinking of hiring an IT person? Let’s compare the numbers.
Book a free consultation:
📞 724-204-1950
🌐 https://nextgen-itsolutions.com/contact
Why hire one person when you can have a full IT team—at a fraction of the cost?